After-Sales Service Provided by the Company

1
Consultation Service: Users may call for consultation regarding any problems encountered during product use.
2
Replacement Service: For products within the replacement period, users may receive a free new prod-uct from the distributor if quality issues are confirmed to be causedby factory defects (appearance damage shall be handled under warranty).
3
Warranty Service: For productswithin the warranty period, users may receive warranty service atlocal after-sales service centers; if there is no local service center, users may entrust distributors toprovide warranty service.
4
Repair Service: For products within the repair period, users may re-quest repair service at local after-sales service centers or by en-trusting distributors.

Quality Issues Under Normal Use from the Date of Purchase

1. The whole product is covered by free replacement within 3 months, free warranty within 1 year, and limited repair within 3 years.

Notes:
1. The purchase date is subject to the invoice date (without an invoice, the production date applies).
2. The company shall not be liable for after-sales service for products without barcodes or serial numbers.
3. Quality issues do not include subjective objections to feel, appearance, or other personal preferences.
4. Replacement and waranty services are valid only under normal use. The following are not covered by free replacement or waranty and vil be charged for

Repair:
- Man-made damage (e.g., self-disassembly, improper connection, improper voltage input, use notin accordance with the manual)
- Damage caused by transportation or other accidents
- Damage from natural disasters and other force majeure
- Unauthorized repair or modification

2. For discontinued models, the company only provides functional repair (appearance may differ from the original product).

3. The warranty service does not cover the casing, user manual, or packaging.

To request service, please present the original warranty card and purchase invoice, Please keep the warranty card and invoice properly. The warranty card is invalid if altered.

Please read the product user manual carefully before using our products.

Note: The company reserves the right of final interpretation of these after-sales service terms.

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